The same systems-driven, regulation-informed practice that powers TFOTP, applied to the operational demands of private household service.

The Steward (Retained Placement)

Wellness Operations Lead for Private Households

A retained wellness operating system for HNW/UHNW principals, grounded in the TFOTP practice and built to hold across homes, cultures, and time zones.

Principals do not need more wellness input. They need a system that holds.

The outcome is fewer resets, less decision fatigue, and a body that stays predictable across travel blocks, high-pressure weeks, and multiple residences.

Most wellness placements are session-based. Someone shows up, runs the workout, leaves. What follows is a different kind of placement: a continuity system designed to hold under schedule volatility, constant travel, staffed environments, and the particular pressure of visibility that most people never experience.

This page provides the information staffing consultants, family office advisors, and household leadership need to evaluate fit.

At a glance
Role: Wellness Operations Lead
Base: Houston, TX (US-based)
Passport: Current. Travel-ready.
Relocation: Open to global placement (client-covered)
Cross-cultural fluency: Deep familiarity across APAC, Middle East, Europe, and North America
Engagement: Retained, salaried, long-term preferred
Orientation: Longevity-first. Nervous system regulation, circadian architecture, and sustainable performance over the long arc.
Travel: Protocol continuity across travel blocks and multiple residences. Particularly strong fit for principals with interests or travel patterns across Asia-Pacific.
What this placement delivers

A wellness operating system, not a wellness hire.

Training rhythm, recovery architecture, nutrition standards, sleep hygiene, practitioner coordination, and protocol continuity across residences and travel blocks are all part of the operating system. Longevity-focused, data-informed, and built around biological sustainability, not short-term resets. The system holds whether the Wellness Operations Lead is physically present or providing remote continuity.

The person inside it brings something harder to source: the behavioral depth to support a principal through high-pressure seasons without creating dependency, and the cross-cultural fluency to sustain protocols across homes and time zones without losing coherence.

Scope of the role

Designed to integrate cleanly with existing household leadership and practitioners: clear reporting cadence, clean handoffs, and no disruption to chain-of-command.

  • Wellness operations: assessment, standards, weekly rhythm, and implementation
  • Longevity protocols: sleep architecture, stress regulation, recovery design, and sustainable energy management
  • Protocol continuity across travel blocks and residences: pre-travel planning, in-transit execution, landing reset protocols, remote support between locations, and sustainability across time zones and cultural contexts
  • Circadian rhythm support, metabolic sustainability, and long-arc protocol design that produces the markers longevity-focused principals care about
  • Training rhythm and recovery protocols
  • Sleep hygiene and stress regulation routines (non-clinical)
  • Nutrition structure and standards that hold under travel
  • Supplement and protocol organization including travel packs
  • Practitioner coordination: scheduling, continuity across locations, standards and follow-through
  • Clinical interventions (peptides, IV therapy, prescription protocols) are coordinated with the principal's existing medical providers, not administered by the Lead
  • Documentation and reporting cadence to EA, Chief of Staff, or House Manager
Continuity in practice

Example: a travel block does not pause the system. Pre-travel prep, in-transit minimums, and a 48-hour landing reset protocol keep the baseline intact.

Note: Protocol continuity refers to maintaining wellness protocols before, during, and after travel. Itinerary planning, bookings, and travel logistics are handled by the EA or travel team.

Works closely with
Executive Assistant / Chief of Staff

Calendar alignment, travel logistics, approvals

House Manager

Household operations interface

Chef

Execution of nutrition standards

External Practitioners

PT, massage, acupuncture, medical concierge

Ideal engagement fit

Full-time, long-term retained placement (direct household or family office)

Clear reporting line with defined expectations

Travel-heavy schedules where protocol continuity matters

Multiple residences where sustainability across locations is a genuine operational need

Pre-planned off-duty blocks to keep performance sustainable over years

Discretion

Confidentiality is not a policy. It is a practice.

Two decades of professional performance built a particular understanding of what confidentiality actually means under pressure: you hold what is shared in the room, you do not trade on proximity, and you understand that the person in the room is not the person in the headline. For UHNW families, this is not an abstract quality. It is a daily operational requirement.

No client names in marketing or public materials

Past and current household engagements are described by scope and duration only. Names, locations, and identifying details are never disclosed.

No public case studies or testimonials from private household work

The testimonials on this site are from coaching and performance clients who have consented. Private household work is never referenced publicly.

Digital hygiene and non-disclosure by default

No photos. No social posting. No identifiable details. No casual retelling of household life. Discretion includes how information is handled digitally and conversationally.

Calm, service-oriented communication

Structured updates to the appropriate reporting line as needed. The principal's rhythm is the priority.

Selected experience

You will notice the details are intentionally limited. That is the point.

Long-term private household engagement supporting a principal in a staffed environment; maintained wellness continuity alongside existing staff and a travel-heavy schedule.

Multi-year private household engagement supporting a principal with complex health considerations; coordinated training rhythm, recovery, and practitioner-aligned routines across travel.

Long-term engagement supporting a globally mobile family through major transitions; provided in-person support and later remote continuity between travel blocks across countries and changing environments.

Names, locations, and identifying information are never disclosed. Full details are available during the placement process.

Professional background
  • 20+ years personal training, nutrition coaching, holistic health and wellness consulting
  • Certified Lumia Life Coach
  • Master Certified Transformational Coach
  • Master Wellness Coach
  • 20+ years professional acting across film, television, and theatre

Additional certifications and references available upon request during the placement process.

What makes this different

The gap between fitness professional and lifestyle manager is where most placements fail.

Most wellness hires are either fitness professionals who lack operational scope, or lifestyle managers who lack the somatic and behavioral depth to support a principal through high-pressure seasons.

This placement occupies that gap.

This placement is intentionally limited. Fit and operational alignment are confirmed before anything is accepted.

Systems-driven, not session-driven
  • The framework is built around recalibration and regeneration, not sessions and check-ins.
  • Weekly rhythm, longevity protocols, recovery architecture, and practitioner coordination that keeps everything running when the schedule changes.
  • Designed to hold without requiring the Lead to be physically present at every moment.
Behavioral and regulation depth
  • Stress regulation and nervous system stabilization.
  • Decision clarity under pressure.
  • Sustainable follow-through during major transitions.
  • The practical, embodied work that keeps a principal steady when the environment is not.
Cross-cultural continuity
  • Raised across cultures, not trained in cultural sensitivity after the fact.
  • For families with homes in multiple countries, the wellness system cannot reset at every location.
  • That cross-cultural fluency is operational, not decorative.
Possible structures

The value compounds through continuity, not through the accumulation of individual sessions.

  • Full-time, live-in or live-out, single-household retained placement
  • Retainer with defined travel blocks and remote continuity between residences
  • Open to global placement. Part-year basing negotiable (relocation, housing, and sign-on covered by client)

Specific structure is discussed during the placement process. All engagements are scoped collaboratively.

Shane Warren Jones, principal-facing portrait
Shane Warren Jones

The performance background

Presence under pressure is not a soft skill. It is an operational requirement.

Two decades of professional work across film, television, and theatre built a specific set of capacities that translate directly into private household service.

  • Reading a room with precision.
  • Holding presence under pressure.
  • Maintaining composure when the environment is volatile.
  • Understanding that discretion is not just about what you say, but how you carry yourself in every moment you are in the space.

Actors understand privacy. They understand the difference between the public self and the private self. They understand what it means to be fully present without making the room about themselves.

For HNW/UHNW families, this is the reason the placement holds.

Canadian-born, with formative years in the Emirates, followed by early life with travel across Asia, Europe, and Africa before establishing a career in the United States.

For UHNW families with homes in multiple countries and staff drawn from different cultures, a wellness lead who grew up inside that complexity (not someone who studied it) is a fundamentally different placement.

The system does not reset at every location because the person holding it never needed it to.

Continuity infrastructure (optional)

Tools that hold between travel blocks.

This layer exists so the system does not depend on the Lead's physical presence to hold. For travel-heavy schedules and multi-residence households, it prevents the wellness system from resetting at every location.

For families with multi-generational wellness needs or family office infrastructure, the ecosystem can be scoped to integrate with existing providers and protocols, including concierge medical providers and family office wellness initiatives, so the system holds across the family's entire infrastructure, not just the household. Where wellness is part of a broader longevity strategy, the protocols are designed to coordinate with existing health infrastructure so the data tells a coherent story.

Self-led practice library

The Citadel

Foundational tools for nervous system regulation, rhythm design, contemplative inquiry, and identity integration. Available for principals or household members who want to engage with the practice independently.

Weekly continuity instrument

Phoenix Flow Index

A five-minute weekly signal that tracks where the principal actually is: energy, sleep, emotional load, rhythm. Surfaces the smallest effective next step. Holds what the in-person work builds between sessions.

Performance consulting

Phoenix Forge

The performance consulting arm of the practice: bespoke training, nutrition strategy, recovery protocols, and rhythm architecture. This is the methodology the Wellness Operations Lead role is built on, available to principals and household members as a structured engagement.

Depth integration

TFOTP 1:1 Coaching

For principals who want to go deeper into the integration work alongside the physical and operational support. The Wellness Operations Lead and the coaching practice are designed to complement each other without overlap.

Access arrangements are scoped to the household's needs. The ecosystem is not a sales layer. It is the infrastructure the placement is built on.

From the work

What long-term clients say about the quality of the hold.

Private household testimonials are never published. These are from consenting coaching and performance clients whose engagements mirror the depth, duration, and trust required in a private household placement.

“His compassionate and patient approach was smooth and steady, allowing for gradual and healthy expansion and growth. He has all the qualities and skills needed to excel and make significant contributions to the right person, family, and organization.”
Ken J.
Executive Producer, 6-year client
“He guided us through the kind of identity and emotional rebuilding that cross-cultural upheaval demands. My children are adults now. His presence still lingers positively with us.”
Nathalie S.
French Moroccan expat, 9-year client
“Absolutely a talented and experienced coach and trainer, but also a kind and genuine human being. He helped me transform my body and gave me the confidence to achieve and maintain a level of fitness I did not think I was capable of. That foundation and confidence continues to this day.”
Mark S.
Roboticist, 6-year client
“On days when I am exhausted, his gentle grounding and balance help me to carry on.”
Clarinda S.
Executive, natural gas industry, 3-year client
Next step

If this profile fits your search, the next step is a private conversation.

This form is for staffing consultants, family office advisors, executive assistants, chiefs of staff, and house managers evaluating this placement for a private household wellness operations role.

All inquiries are confidential and routed directly. A response will follow within 48 business hours. A full CV, references, and additional documentation are available upon request.

How to reach us

Use the inquiry form on this page. All submissions are routed directly.

Engagement

Engagements are structured as retained partnerships. Travel, relocation, and logistics are arranged in collaboration with the client.

This form captures name, email, role, and message only.